These Terms of Service (“Terms”) govern the contractual relationship between Accountex, an offshore accounting and auditing company, and its clients. By engaging our services, clients agree to be bound by these Terms. It is important to review and understand these Terms before entering into an agreement with us.
- Scope of Services
We provide accounting and auditing services based on the specific terms of reference (“TORs”) agreed upon with the client. The TORs outline the scope, deliverables, timelines, and any other relevant details of the project. Our responsibility is to provide services in accordance with the TORs, subject to the provisions outlined below.
- Billing and Payment
a. Actual Work Hours Basis: All projects are billed on an actual work hours spent basis, unless otherwise agreed upon in the TORs. The client will be invoiced based on the actual time spent by our team in providing the agreed-upon services.
b. Additional Charges for Revisions/Additions: Any revisions, additions, or changes to the original TORs requested by the client may be subject to additional charges. We will communicate any proposed changes in advance and seek the client’s approval before proceeding.
c. Payment Terms: A non-refundable advance payment of fifty percent (50%) of the estimated project cost is required before the commencement of the project. The remaining balance is due upon completion or as otherwise agreed upon in the TORs. Payment is typically accepted via electronic transfer or other agreed-upon methods.
d. Late Payment: In the event of late payment, we reserve the right to suspend or terminate services until outstanding payments are received. Any costs associated with the collection of overdue payments, including legal fees, shall be the responsibility of the client.
- Refund Policy
a. Work in Accordance with TORs: We strive to deliver services that meet or exceed the agreed-upon TORs. In the unlikely event that the work delivered is not in accordance with the TORs, the client may request a refund.
b. Refund Requests: Refund requests must be made in writing and provide specific details regarding the non-compliance with the TORs. We will review the request and, if deemed valid, will initiate the refund process.
c. Refund Amount: Refunds, if approved, will be limited to the portion of the project cost that corresponds to the work that did not meet the TORs. Refunds will not include any costs associated with third-party expenses or materials procured specifically for the project.
- Confidentiality and Data Protection
We understand the sensitive nature of the information and data shared with us. We maintain strict confidentiality and take appropriate measures to protect client data in accordance with our Data Protection Policy.
- Limitation of Liability
a. Professional Services: Our services are provided based on our professional expertise. While we strive to provide accurate and reliable information, we cannot guarantee the accuracy, completeness, or timeliness of the data, reports, or recommendations provided. Clients acknowledge that our services are advisory in nature and should not be construed as legal, financial, or professional advice.
b. Indirect or Consequential Damages: In no event shall [Company Name] be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the services provided, including but not limited to loss of profits, loss of data, or interruption of business.
- Termination
Either party may terminate the agreement by providing written notice to the other party. In such cases, any work completed up to the termination date will be billed and subject to payment in accordance with the agreed-upon terms.
- Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with our domestic laws. Any disputes arising out of the Agreement will be subject to jurisdiction of our local courts.